HCMWorks Privacy Policy

Compliance

This Privacy Policy sets out how we collect, use, and protect your personal information when you visit our website, email and phone us, or use our products and services.

HCMWorks is committed to respecting your personal information and ensuring the proper collection, use, and protection of the personal information for which we are responsible. We comply with all applicable privacy laws, regulations, and standards. We strive to exceed compliance requirements when possible and continuously improve our privacy posture in the marketplace.  

This Privacy Policy only applies to HCMWorks and does not apply to any third-party websites, products, or services.

What Types of Personal Information We Collect

HCMWorks may collect, use, store, and transfer different kinds of personal information and data about you as part of operating our website, communicating with you, and providing our products and services.

When You Visit Our Website

When you visit our website, we automatically collect technical information, including your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

We collect this information to help diagnose and resolve technical issues, administer our website, provide analytics, and prevent and detect attacks on our website. We collect and maintain this information anonymously and only use it in an aggregate fashion.  

When You Contact Us or Agree to Receive Marketing Materials

When you contact us or request that we send you information, we collect the following information to allow us to communicate with you:

• Identity Information – Includes first name, last name, username or similar identifier, and company name if applicable.
• Contact Information – Includes email address, telephone number, and location.

When You Have a Contract with Us

When you have a contract with us, we only collect the information required under that contract, and we collect and handle it in the manner set out in our contract. We will only collect the information you have agreed we can collect.

How We Use Your Data

We only use your personal information when, and in the manner permitted by privacy law. Most commonly, we will use your personal information in the following circumstances:

• To operate our website
• To monitor, analyze, and improve our website as well as our products and services
• To communicate with you
• To comply with legal requirements
• To perform the requirements of the contract we have made (or are about to make) with you, including background and security checks, as applicable.

We may also use your information in an aggregated and anonymous fashion for statistical and research purposes.

How We Share Your Data

We handle your information with care and discretion and always treat it as strictly confidential. We never sell your information to third parties. We only share your information with your consent, and/or in the follow circumstances:

• Where required by law, such as to comply with a warrant or other court order
• To fraud investigators in cases of suspicious wrongful or illegal activity
• To facilitate the delivery of our products and services

How We Store Your Personal Information

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

Your Privacy Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization or directly to you under certain conditions.

If you make a request, we have deadlines established by law in which we must respond to you. If you would like to exercise any of these rights, please contact us.

Changes to Our Privacy Policy

We keep our privacy policy under regular review and place any revisions or updates on this web page. Our privacy policy was last updated in September 2024.

How to Contact Us

If you have any questions about our privacy policy, your personal data we have on file, or you would like to exercise your data protection rights, please do not hesitate to contact our Privacy Office at privacyofficer@hcmworks.com.