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How We Deliver

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WE DELIVER OUR SERVICES WITH QUALITY, FLEXIBILITY AND PRIDE

HCMWorks is known for quality, flexibility, client satisfaction, and the ability to advise on their clients behalf in an expert and independent fashion.

The four key differentiators we pride ourselves in, are:

  1. The stability & industry expertise of the HCMWorks core management team
  2. Our dedication to client satisfaction and the over achievement of client expectations
  3. Adaptability… no one formula fits all… out of the box and adapted solutions
  4. A leading independent and vendor neutral contingent workforce advisor

Our Management Team

HCMWorks give its clients access to an experienced and diverse team of experts.

The HCMWorks’ account management team includes individuals with over 20+ years of individual experience in varying HR, technology, procurement and compliance roles.

All are familiar with recruiting and management within the professional services and IT segments as well as other non-IT positions. HCMWorks has been very successful at managing complex client/staffing vendor relationships across multiple sectors of the economy. We are well versed to deal with global corporations, government and public sector organizations, as well as small & medium sized businesses.

Our Team

Over many years as contingent workforce experts, we’ve identified the specific qualities and profiles required to enable our programs to achieve success. We use a mix of established and homegrown HCMWorks subject matter experts to mentor and support our growing pool of experts. All our resources receive extensive training to quickly adopt and project the HCMWorks work culture. HCMWorks works closely with all its clients to make sure they are comfortable with our approach, having the right resources working with them.

Our Quality

HCMWorks takes pride in the quality of the services that we offer.  

Besides holding ourselves to a high standard through strict KPIs and SLAs, we conduct periodic client and supplier satisfaction surveys. The results of these surveys to date have been very strong.

“The HCMWorks team was the foundation in the implementation of a contingent workforce managed solution which extends from the hiring process to the payment of consultants.  For more than 5 years, our partnership with HCMWorks enables us to effectively meet our objectives in accessing a large talent pool, all while controlling our costs.” 

Vendor Management Client

"I've been working for almost 10 years with the HCMWorks' team and I hope to continue for another 10 years.  Professional and passionate are few words that best describe this team. They offer excellent overall service and are always available for any inquiries. Their knowledge of the market makes them an asset for the business. I would not hesitate to recommend them." 

National Senior Manager Staffing Office

"Having had HCMWorks and their team of professionals supporting our contract resources over the past four years has been a pleasure. HCM experts continue to provide solid and consistent resource management, procurement and administration and we appreciate the efforts that they successfully offer. Having them on our team is a huge asset!" 

Senior Manager, Data Centres

HOW WE DELIVER

Our clients’ & service providers’ satisfaction

HCMWorks serves as an unbiased client advocate whose primary goal is client satisfaction. We have an outstanding reputation with our customers and are highly appreciated by our supplier base.

HCMWorks work jointly with all stakeholders to ensure that our programs and solutions are delivering as expected and achieving the results we promised. We strive to continually promote program enhancements and improvement initiatives that support collective objectives.

Our implementation success

HCMWorks excels at gaining a full understanding of client expectations, timelines and goals to design solutions in a structured way. Our proprietary implementation methodologies provide the necessary frameworks for the successful delivery of our implementations.

Our methodology is based on best practices and multi-disciplinary processes that combine our business experience, technical, and change management expertise for contingent workforce programs. This helps our customers attain operational readiness quickly and efficiently. From the perspective of effective communication, we found our approach to allow alignment among all parties at the onset and throughout implementation.

HCMWorks' Value Proposition

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The HCMWorks Blog

New HCMWorks Video Explains the Importance of a Contingent Workforce Management Strategy

New HCMWorks Video Explains the Importance of a Contingent Workforce Management Strategy

Today’s on-demand economy means companies are increasingly relying on contingent workers to support their workforce requirements. These non-permanent workers give businesses access to top talent, help boost growth, and encourage the creation of an agile and flexible workplace.

However, the management of contingent workers is complex and has created extra workload for both HR and procurement professionals, who need to source and vet contract workers for a variety of positions and departments across their organization. 

> Read More

How Changing Workforce Behaviours Have Created Access to a New World of Talent

How Changing Workforce Behaviours Have Created Access to a New World of Talent

The world of work has evolved significantly over the past decade, and the contingent workforce has boomed in recent years. This has translated into ample opportunity for today’s large businesses to tap into a new network of world-class, on-demand talent.

As we covered in a recent blog, titled “How Technology and Communication Tools Have Fueled the Gig Economy”, technology and communications tools have been a huge factor in the changing workforce behaviours. 

> Read More

What is a SOW and how can SOW Management Benefit my Contingent Workforce Program?

What is a SOW and how can SOW Management Benefit my Contingent Workforce Program?

When it comes to an organization’s contingent workforce program procurement and human resource (HR) professionals must strive for a transparent and company-wide strategy.

Whether your business is looking to create or improve your contingent workforce program, it can be a time-consuming and frustrating process. However, with contingent workers making up a large part of many companies’ workforce, updating the program you use to manage them is essential for acquiring the best talent and reducing costs. 

> Read More