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How We Deliver

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WE DELIVER OUR SERVICES WITH QUALITY, FLEXIBILITY AND PRIDE

HCMWorks is known for quality, flexibility, client satisfaction, and the ability to advise on their clients behalf in an expert and independent fashion.

The four key differentiators we pride ourselves in, are:

  1. The stability & industry expertise of the HCMWorks core management team
  2. Our dedication to client satisfaction and the over achievement of client expectations
  3. Adaptability… no one formula fits all… out of the box and adapted solutions
  4. A leading independent and vendor neutral contingent workforce advisor

Our Management Team

HCMWorks give its clients access to an experienced and diverse team of experts.

The HCMWorks’ account management team includes individuals with over 20+ years of individual experience in varying HR, technology, procurement and compliance roles.

All are familiar with recruiting and management within the professional services and IT segments as well as other non-IT positions. HCMWorks has been very successful at managing complex client/staffing vendor relationships across multiple sectors of the economy. We are well versed to deal with global corporations, government and public sector organizations, as well as small & medium sized businesses.

Our Team

Over many years as contingent workforce experts, we’ve identified the specific qualities and profiles required to enable our programs to achieve success. We use a mix of established and homegrown HCMWorks subject matter experts to mentor and support our growing pool of experts. All our resources receive extensive training to quickly adopt and project the HCMWorks work culture. HCMWorks works closely with all its clients to make sure they are comfortable with our approach, having the right resources working with them.

Our Quality

HCMWorks takes pride in the quality of the services that we offer.  

Besides holding ourselves to a high standard through strict KPIs and SLAs, we conduct periodic client and supplier satisfaction surveys. The results of these surveys to date have been very strong.

“The HCMWorks team was the foundation in the implementation of a contingent workforce managed solution which extends from the hiring process to the payment of consultants.  For more than 5 years, our partnership with HCMWorks enables us to effectively meet our objectives in accessing a large talent pool, all while controlling our costs.” 

Vendor Management Client

"I've been working for almost 10 years with the HCMWorks' team and I hope to continue for another 10 years.  Professional and passionate are few words that best describe this team. They offer excellent overall service and are always available for any inquiries. Their knowledge of the market makes them an asset for the business. I would not hesitate to recommend them." 

National Senior Manager Staffing Office

"Having had HCMWorks and their team of professionals supporting our contract resources over the past four years has been a pleasure. HCM experts continue to provide solid and consistent resource management, procurement and administration and we appreciate the efforts that they successfully offer. Having them on our team is a huge asset!" 

Senior Manager, Data Centres

HOW WE DELIVER

Our clients’ & service providers’ satisfaction

HCMWorks serves as an unbiased client advocate whose primary goal is client satisfaction. We have an outstanding reputation with our customers and are highly appreciated by our supplier base.

HCMWorks work jointly with all stakeholders to ensure that our programs and solutions are delivering as expected and achieving the results we promised. We strive to continually promote program enhancements and improvement initiatives that support collective objectives.

Our implementation success

HCMWorks excels at gaining a full understanding of client expectations, timelines and goals to design solutions in a structured way. Our proprietary implementation methodologies provide the necessary frameworks for the successful delivery of our implementations.

Our methodology is based on best practices and multi-disciplinary processes that combine our business experience, technical, and change management expertise for contingent workforce programs. This helps our customers attain operational readiness quickly and efficiently. From the perspective of effective communication, we found our approach to allow alignment among all parties at the onset and throughout implementation.

HCMWorks' Value Proposition

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The HCMWorks Blog

4 Contingent Workforce Trends That Will Continue to Impact Your Company in 2020

4 Contingent Workforce Trends That Will Continue to Impact Your Company in 2020

Last year at HCMWorks we wrote an article about a study by The Economist that found the demand for contingent workers would skyrocket over the next five years, with more than 61 percent of top bosses expecting the use of contract labour to increase.

The report surveyed executive decision-makers at 210 US and UK companies with at least 2,000 employees, finding that contingent workers account for more than a fifth of the workforce at over half (58 percent) of those businesses. A figure set to grow over the coming years.

> Read More

Our Most Popular Contingent Workforce Insights in 2019

Our Most Popular Contingent Workforce Insights in 2019

The contingent workforce is always changing. Whether it’s the growing pool of workers, new methods of sourcing talent, changing workforce laws or optimizing your contingent workforce management program, there is always something new to learn and implement.

Making sure your organization stays on top of these changes is a crucial element of ensuring your contingent workforce is consistently optimized so that it can maximize results for your business.

> Read More

How to Improve Cost Management in Your Contingent Workforce Management Program

How to Improve Cost Management in Your Contingent Workforce Management Program

Organizations have significantly increased their use of contingent workers over the past decade, helping to compete with rising labour costs, improving access to top talent and adapt to rapidly changing market conditions.

In fact, new Ardent Partners research shows that 41.5 percent of the average enterprise’s total workforce is considered non-employee, which includes temporary workers, independent contractors, professional services, gig workers and freelancers.

> Read More