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Service & Quality

HCMWorks Service & Quality

Good service gets you ahead, but it's only sustained by quality and performance. 

HCMWorks is proud of the quality of service we offer.

With no hidden agendas or invisible fees, we are driven by creating and delivering the successful outcomes we promised and your company expects. Our objective is to provide nothing less than an exceptional experience from end-to-end.

At the core of HCMWorks’ MSP business are 2 words, which we do not take lightly, namely ‘Service Provider’. Providing quality service is that additional factor that makes HCMWorks stand out from the crowd.

HCMWorks’ success competing against larger global firms has been the result of its focus on the client. It's the expressed goal and ability to truly internalize a specific culture and approach to work. This has allowed for rapid program adoption through effective change management.

Our company culture puts the client first with a 'get it done' attitude. We carefully select, train and manage our people to internalize these values to the benefit of our client.

Good service gets you ahead, but it's only sustained by quality and performance. Time and time again, HCMWorks is proud to have grown its reputation as a firm who has delivered on its promises and engagements. The key factor is quality and we stand by it.

"I've been working for almost 10 years with the HCMWorks' team and I hope to continue for another 10 years.  Professional and passionate are few words that best describe this team. They offer excellent overall service and are always available for any inquiries. Their knowledge of the market makes them an asset for the business. I would not hesitate to recommend them."

National Senior Manager Staffing Office

“The HCMWorks team was the foundation in the implementation of a contingent workforce managed solution which extends from the hiring process to the payment of consultants.  For more than 5 years, our partnership with HCMWorks enables us to effectively meet our objectives in accessing a large talent pool, all while controlling our costs.” 

Vendor Management Client

"Having had HCMWorks and their team of professionals supporting our contract resources over the past four years has been a pleasure. HCM experts continue to provide solid and consistent resource management, procurement and administration and we appreciate the efforts that they successfully offer. Having them on our team is a huge asset!" 

Senior Manager, Data Centres

The HCMWorks Blog

How to Close the Skills Gap and Stop Brain Drain in Your Industry

How to Close the Skills Gap and Stop Brain Drain in Your Industry

Prior to COVID-19, the Canadian economy experienced declining rates of "brain drain" sustained over three years. While it is unclear whether this decrease is perpetuated by increasing opportunities in Canada or limited international mobility due to pandemic restrictions, businesses are in a position to capitalize on the accelerating job market. To do this, employers need to bolster their talent acquisition strategies to find quality talent in an increasingly competitive environment. 

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Can Employers Mandate COVID Vaccines?

Can Employers Mandate COVID Vaccines?

As COVID vaccination rates increase, some businesses look to legislation mandating guidelines. Some businesses plan to transition from remote work settings in light of current vaccination statistics. With 47.3 percent of US residents and 45.2 percent of Canadians have received their first vaccine dose, businesses aspire to open their doors again. However, how viable are company vaccine mandates? Can employers enforce vaccine mandates? There certain legal and ethical considerations that come into play.

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The Global CPO Survey and Procurement Strategy

The Global CPO Survey and Procurement Strategy

Deloitte recently released the results of their annual Global Chief Procurement Officer (CPO) Survey. The findings paint a picture of the struggles and successes of industry leaders during the new phase of post-pandemic recovery. With results from a sample of 400 respondents from over 40 countries, the statistics provide a global perspective on how CPOs are expected to shift their procurement strategy focus from operational efficiency to agility. This shift may be the key to adapting and adjusting in the face of adverse and unexpected economic fluctuations. 

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