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Service & Quality

HCMWorks Service & Quality

Good service gets you ahead, but it's only sustained by quality and performance. 

HCMWorks is proud of the quality of service we offer.

With no hidden agendas or invisible fees, we are driven by creating and delivering the successful outcomes we promised and your company expects. Our objective is to provide nothing less than an exceptional experience from end-to-end.

At the core of HCMWorks’ MSP business are 2 words, which we do not take lightly, namely ‘Service Provider’. Providing quality service is that additional factor that makes HCMWorks stand out from the crowd.

HCMWorks’ success competing against larger global firms has been the result of its focus on the client. It's the expressed goal and ability to truly internalize a specific culture and approach to work. This has allowed for rapid program adoption through effective change management.

Our company culture puts the client first with a 'get it done' attitude. We carefully select, train and manage our people to internalize these values to the benefit of our client.

Good service gets you ahead, but it's only sustained by quality and performance. Time and time again, HCMWorks is proud to have grown its reputation as a firm who has delivered on its promises and engagements. The key factor is quality and we stand by it.

"I've been working for almost 10 years with the HCMWorks' team and I hope to continue for another 10 years.  Professional and passionate are few words that best describe this team. They offer excellent overall service and are always available for any inquiries. Their knowledge of the market makes them an asset for the business. I would not hesitate to recommend them."

National Senior Manager Staffing Office

“The HCMWorks team was the foundation in the implementation of a contingent workforce managed solution which extends from the hiring process to the payment of consultants.  For more than 5 years, our partnership with HCMWorks enables us to effectively meet our objectives in accessing a large talent pool, all while controlling our costs.” 

Vendor Management Client

"Having had HCMWorks and their team of professionals supporting our contract resources over the past four years has been a pleasure. HCM experts continue to provide solid and consistent resource management, procurement and administration and we appreciate the efforts that they successfully offer. Having them on our team is a huge asset!" 

Senior Manager, Data Centres

The HCMWorks Blog

4 Reasons Contract Staffing Will Help Your Company Keep up With the Future of Work

4 Reasons Contract Staffing Will Help Your Company Keep up With the Future of Work

The future of work is changing. The contingent workforce - which is made up of freelancers, consultants, independent contractors and part-time workers - now makes up a huge percentage of the world’s workforce.

In fact, a report from Intuit predicts the number of contingent workers will only continue to increase worldwide. The study notes that today around 25-30 per cent of the US workforce is currently contingent, with that number expected to exceed 40 per cent by 2020.

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5 Tips to Become an “Employer of Choice” for Contingent Workers

5 Tips to Become an “Employer of Choice” for Contingent Workers

Competition for labour in today’s business market is constantly growing. This is largely driven by a shortage in skilled workers, which is affecting almost every industry across both the US and Canada.

In fact, the Society for Human Resource Management claims that around 83 per cent of organizations are currently struggling to find workers with the right skills. Meanwhile, a report by American Action Forum (AAF) found that, by 2029, employers in nearly every US state will face significant shortages of qualified workers due to an ageing population.

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5 Steps to Create an Effective Vendor Compliance Program

5 Steps to Create an Effective Vendor Compliance Program

Large businesses in today’s market work with a wide range of vendors. In fact, most companies are more dependent on vendor relationships for the success of their business than ever before, whether it be for talent acquisition, procuring office supplies, service providers or accessing equipment manufacturers.

That’s because vendors have specific expertise in a particular area of your business, making them a far more effective and cost-efficient way of accessing specialized knowledge without having to pay for an expensive in-house team.

> Read More