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Service & Quality

HCMWorks Service & Quality

Good service gets you ahead, but it's only sustained by quality and performance. 

HCMWorks is proud of the quality of service we offer.

With no hidden agendas or invisible fees, we are driven by creating and delivering the successful outcomes we promised and your company expects. Our objective is to provide nothing less than an exceptional experience from end-to-end.

At the core of HCMWorks’ MSP business are 2 words, which we do not take lightly, namely ‘Service Provider’. Providing quality service is that additional factor that makes HCMWorks stand out from the crowd.

HCMWorks’ success competing against larger global firms has been the result of its focus on the client. It's the expressed goal and ability to truly internalize a specific culture and approach to work. This has allowed for rapid program adoption through effective change management.

Our company culture puts the client first with a 'get it done' attitude. We carefully select, train and manage our people to internalize these values to the benefit of our client.

Good service gets you ahead, but it's only sustained by quality and performance. Time and time again, HCMWorks is proud to have grown its reputation as a firm who has delivered on its promises and engagements. The key factor is quality and we stand by it.

"I've been working for almost 10 years with the HCMWorks' team and I hope to continue for another 10 years.  Professional and passionate are few words that best describe this team. They offer excellent overall service and are always available for any inquiries. Their knowledge of the market makes them an asset for the business. I would not hesitate to recommend them."

National Senior Manager Staffing Office

“The HCMWorks team was the foundation in the implementation of a contingent workforce managed solution which extends from the hiring process to the payment of consultants.  For more than 5 years, our partnership with HCMWorks enables us to effectively meet our objectives in accessing a large talent pool, all while controlling our costs.” 

Vendor Management Client

"Having had HCMWorks and their team of professionals supporting our contract resources over the past four years has been a pleasure. HCM experts continue to provide solid and consistent resource management, procurement and administration and we appreciate the efforts that they successfully offer. Having them on our team is a huge asset!" 

Senior Manager, Data Centres

The HCMWorks Blog

4 Ways to Survive a Skills Shortage in Your Industry

4 Ways to Survive a Skills Shortage in Your Industry

Skilled workers are the foundation of a company, but have you ever struggled to find the right employee? Don't worry if you have, you’re not alone. In fact, talent acquisition and a shortage in skilled workers is becoming a growing concern for many businesses.

According to ManpowerGroup’s latest Talent Shortage study for 2018, more employers than ever are struggling to fill open jobs. Forty-five per cent of the global business surveyed said that they can’t find the skilled workers they need, up from 40% in 2017 and the highest rate in over a decade. 

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How Technology and Communication Tools have Fueled the Gig Economy

How Technology and Communication Tools have Fueled the Gig Economy

Technology and communication tools have helped organizations make huge leaps in the past two decades, and now they are changing workforce behaviour. Ease of communication has allowed remote and contract workers to work on their own terms, increasing the size of this pool of employees.

Earlier this month the Bureau of Labor Statistics gave the first official reading of how many workers in the US rely on temporary, freelancing and contract work. The answer is a lot. 

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3 Tips to Create a Workplace Culture that Attracts Contingent Workers

3 Tips to Create a Workplace Culture that Attracts Contingent Workers

The contingent workforce - made up of freelancers, consultants and independent contractors - has rapidly become a significant part of today’s workforce. For that reason, it’s essential that companies create a workplace culture that attracts and engages contingent workers.

Employees are now seeking an enjoyable place to work, rather than looking solely at career development and remuneration. This has made employee engagement a key aspect for any company that wants to hire the best talent in their field. This is no different for the contingent workforce. 

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