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Service & Quality

HCMWorks Service & Quality

Good service gets you ahead, but it's only sustained by quality and performance. 

HCMWorks is proud of the quality of service we offer.

With no hidden agendas or invisible fees, we are driven by creating and delivering the successful outcomes we promised and your company expects. Our objective is to provide nothing less than an exceptional experience from end-to-end.

At the core of HCMWorks’ MSP business are 2 words, which we do not take lightly, namely ‘Service Provider’. Providing quality service is that additional factor that makes HCMWorks stand out from the crowd.

HCMWorks’ success competing against larger global firms has been the result of its focus on the client. It's the expressed goal and ability to truly internalize a specific culture and approach to work. This has allowed for rapid program adoption through effective change management.

Our company culture puts the client first with a 'get it done' attitude. We carefully select, train and manage our people to internalize these values to the benefit of our client.

Good service gets you ahead, but it's only sustained by quality and performance. Time and time again, HCMWorks is proud to have grown its reputation as a firm who has delivered on its promises and engagements. The key factor is quality and we stand by it.

"I've been working for almost 10 years with the HCMWorks' team and I hope to continue for another 10 years.  Professional and passionate are few words that best describe this team. They offer excellent overall service and are always available for any inquiries. Their knowledge of the market makes them an asset for the business. I would not hesitate to recommend them."

National Senior Manager Staffing Office

“The HCMWorks team was the foundation in the implementation of a contingent workforce managed solution which extends from the hiring process to the payment of consultants.  For more than 5 years, our partnership with HCMWorks enables us to effectively meet our objectives in accessing a large talent pool, all while controlling our costs.” 

Vendor Management Client

"Having had HCMWorks and their team of professionals supporting our contract resources over the past four years has been a pleasure. HCM experts continue to provide solid and consistent resource management, procurement and administration and we appreciate the efforts that they successfully offer. Having them on our team is a huge asset!" 

Senior Manager, Data Centres

The HCMWorks Blog

How to Successfully Manage Contingent Workforce Costs - Part 2

How to Successfully Manage Contingent Workforce Costs - Part 2

 

Contingent workforce management is complex. Without a proper strategy that centralizes how you manage your temporary workers, it's almost certain that your business has no visibility into its contingent workforce and is spending large amounts of money on rogue costs. 

In our previous blog, 'How to Successfully Manage Contingent Workforce Costs - Part 1', we looked at the importance of better sourcing in your contingent workforce and how it can help your organize reduce spending.

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How to Successfully Manage Contingent Workforce Costs - Part 1

How to Successfully Manage Contingent Workforce Costs - Part 1

 

Keeping track of your contingent workforce is complex. You simply cannot manage what you can't measure, and most of the organizations we speak to do not have efficient processes, technologies and strategies in place to properly manage their temporary workforce. 

It's likely that your organization has hiring managers in different branches of your company engaging contingent or non-permanent workers, without a centralized management process. This means your business is creating unseen workers who are not entirely visible to your human resources department, resulting in rogue spend and...

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The Future of Work is Here, and the Contingent Workforce Offers New Opportunities

The Future of Work is Here, and the Contingent Workforce Offers New Opportunities

This year has been a tough one for businesses around the world, and for the employees that work for them. Employers have had to make difficult choices about their workforce, and employees have been forced to look for new ways to work from home. With a large number of employees being laid off and the majority of organizations still adopting entirely work-from-home business models, there’s a new wave of highly talented and skilled workers that can be hired on a contingent basis.

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