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Service & Quality

HCMWorks Service & Quality

Good service gets you ahead, but it's only sustained by quality and performance. 

HCMWorks is proud of the quality of service we offer.

With no hidden agendas or invisible fees, we are driven by creating and delivering the successful outcomes we promised and your company expects. Our objective is to provide nothing less than an exceptional experience from end-to-end.

At the core of HCMWorks’ MSP business are 2 words, which we do not take lightly, namely ‘Service Provider’. Providing quality service is that additional factor that makes HCMWorks stand out from the crowd.

HCMWorks’ success competing against larger global firms has been the result of its focus on the client. It's the expressed goal and ability to truly internalize a specific culture and approach to work. This has allowed for rapid program adoption through effective change management.

Our company culture puts the client first with a 'get it done' attitude. We carefully select, train and manage our people to internalize these values to the benefit of our client.

Good service gets you ahead, but it's only sustained by quality and performance. Time and time again, HCMWorks is proud to have grown its reputation as a firm who has delivered on its promises and engagements. The key factor is quality and we stand by it.

"I've been working for almost 10 years with the HCMWorks' team and I hope to continue for another 10 years.  Professional and passionate are few words that best describe this team. They offer excellent overall service and are always available for any inquiries. Their knowledge of the market makes them an asset for the business. I would not hesitate to recommend them."

National Senior Manager Staffing Office

“The HCMWorks team was the foundation in the implementation of a contingent workforce managed solution which extends from the hiring process to the payment of consultants.  For more than 5 years, our partnership with HCMWorks enables us to effectively meet our objectives in accessing a large talent pool, all while controlling our costs.” 

Vendor Management Client

"Having had HCMWorks and their team of professionals supporting our contract resources over the past four years has been a pleasure. HCM experts continue to provide solid and consistent resource management, procurement and administration and we appreciate the efforts that they successfully offer. Having them on our team is a huge asset!" 

Senior Manager, Data Centres

The HCMWorks Blog

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What’s the Difference Between Recruitment Process Outsourcing (RPO) and a Managed Services Provider (MSP)?

Outsourced workforce management has become hugely popular for mid-sized organizations and large enterprises in recent years. In fact, outsourcing talent management to a third-party partner can help your company realize a wide range of benefits.

An outsourced talent management firm can help your company fulfil its workforce requirements, acquire top talent, access specialist skills, implement innovative technologies - all of which are difficult to obtain and are expensive without third-party help.

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Why California’s Landmark Gig Economy Bill Underlines the Importance of a Contingent Workforce Management Strategy

Why California’s Landmark Gig Economy Bill Underlines the Importance of a Contingent Workforce Management Strategy

The California legislature has approved a bill - known as Assembly Bill 5 - that will classify gig economy workers as employees in the western US state.

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4 Communication Secrets of Effective Global and Remote Teams

4 Communication Secrets of Effective Global and Remote Teams

Good communication is the cornerstone of your company and an absolute must for any successful business. However, great internal communication can be hard to achieve when your organization is spread across multiple offices and different countries.

Large teams naturally bring with them communication challenges. Research by Bluesource has found that business productivity can improve by up to 25 per cent in organizations where employees are connected, so failing to address these internal communication challenges will see your company lose out on a fantastic opportunity.

Not only that, but the...

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