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Service & Quality

HCMWorks Service & Quality

Good service gets you ahead, but it's only sustained by quality and performance. 

HCMWorks is proud of the quality of service we offer.

With no hidden agendas or invisible fees, we are driven by creating and delivering the successful outcomes we promised and your company expects. Our objective is to provide nothing less than an exceptional experience from end-to-end.

At the core of HCMWorks’ MSP business are 2 words, which we do not take lightly, namely ‘Service Provider’. Providing quality service is that additional factor that makes HCMWorks stand out from the crowd.

HCMWorks’ success competing against larger global firms has been the result of its focus on the client. It's the expressed goal and ability to truly internalize a specific culture and approach to work. This has allowed for rapid program adoption through effective change management.

Our company culture puts the client first with a 'get it done' attitude. We carefully select, train and manage our people to internalize these values to the benefit of our client.

Good service gets you ahead, but it's only sustained by quality and performance. Time and time again, HCMWorks is proud to have grown its reputation as a firm who has delivered on its promises and engagements. The key factor is quality and we stand by it.

"I've been working for almost 10 years with the HCMWorks' team and I hope to continue for another 10 years.  Professional and passionate are few words that best describe this team. They offer excellent overall service and are always available for any inquiries. Their knowledge of the market makes them an asset for the business. I would not hesitate to recommend them."

National Senior Manager Staffing Office

“The HCMWorks team was the foundation in the implementation of a contingent workforce managed solution which extends from the hiring process to the payment of consultants.  For more than 5 years, our partnership with HCMWorks enables us to effectively meet our objectives in accessing a large talent pool, all while controlling our costs.” 

Vendor Management Client

"Having had HCMWorks and their team of professionals supporting our contract resources over the past four years has been a pleasure. HCM experts continue to provide solid and consistent resource management, procurement and administration and we appreciate the efforts that they successfully offer. Having them on our team is a huge asset!" 

Senior Manager, Data Centres

The HCMWorks Blog

An Introduction to Managed Service Providers (Part 2): What are the Benefits of Using an MSP?

An Introduction to Managed Service Providers (Part 2): What are the Benefits of Using an MSP?

Managed service providers (MSPs) can manage a wide range of aspects within your business, from IT to payroll. Within the last few years, however, their importance to contingent workforce management has been undeniable.

Organizations that partner with an MSP that has experience in contingent workforce management will realize significant benefits. By leveraging years of experience alongside personnel with specialized skill in contingent workforce management, an MSP can help your business to quickly establish a fully functional and effective contingent workforce management program.

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An Introduction to Managed Service Providers (Part 1): How can an MSP Manage my Contingent Workforce?

An Introduction to Managed Service Providers (Part 1): How can an MSP Manage my Contingent Workforce?

Today’s businesses must face more competition from competing firms and impress a consumer that is more knowledgeable than it has ever been before. This means that employing the right staff, as well as being agile enough to adapt to change, is essential for any business looking to thrive in the 21st Century.

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What is a Blended Workforce, and can it Benefit my Company?

What is a Blended Workforce, and can it Benefit my Company?

An article from Forbes last year predicted that the workforce of the future will no longer be made up of full-time employees, but rather an increasing number of companies would look to build a “blended workforce”.

With recent statistics showing that around 30 per cent of the US workforce currently works on a contingent basis, a number that could reach as much as 40 per cent by 2020, it’s easy to see why building a blended workforce is becoming increasingly popular for many businesses. 

> Read More