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Service & Quality

HCMWorks Service & Quality

Good service gets you ahead, but it's only sustained by quality and performance. 

HCMWorks is proud of the quality of service we offer.

With no hidden agendas or invisible fees, we are driven by creating and delivering the successful outcomes we promised and your company expects. Our objective is to provide nothing less than an exceptional experience from end-to-end.

At the core of HCMWorks’ MSP business are 2 words, which we do not take lightly, namely ‘Service Provider’. Providing quality service is that additional factor that makes HCMWorks stand out from the crowd.

HCMWorks’ success competing against larger global firms has been the result of its focus on the client. It's the expressed goal and ability to truly internalize a specific culture and approach to work. This has allowed for rapid program adoption through effective change management.

Our company culture puts the client first with a 'get it done' attitude. We carefully select, train and manage our people to internalize these values to the benefit of our client.

Good service gets you ahead, but it's only sustained by quality and performance. Time and time again, HCMWorks is proud to have grown its reputation as a firm who has delivered on its promises and engagements. The key factor is quality and we stand by it.

"I've been working for almost 10 years with the HCMWorks' team and I hope to continue for another 10 years.  Professional and passionate are few words that best describe this team. They offer excellent overall service and are always available for any inquiries. Their knowledge of the market makes them an asset for the business. I would not hesitate to recommend them."

National Senior Manager Staffing Office

“The HCMWorks team was the foundation in the implementation of a contingent workforce managed solution which extends from the hiring process to the payment of consultants.  For more than 5 years, our partnership with HCMWorks enables us to effectively meet our objectives in accessing a large talent pool, all while controlling our costs.” 

Vendor Management Client

"Having had HCMWorks and their team of professionals supporting our contract resources over the past four years has been a pleasure. HCM experts continue to provide solid and consistent resource management, procurement and administration and we appreciate the efforts that they successfully offer. Having them on our team is a huge asset!" 

Senior Manager, Data Centres

The HCMWorks Blog

3 Reasons Your Contingent Workforce Program Has Hidden Costs

3 Reasons Your Contingent Workforce Program Has Hidden Costs

By now, your company probably knows just how beneficial tapping into the contingent workforce can be. The use of “non-permanent” workers will help your organization fill skills gaps, assess your workforce needs on an ongoing basis, improve your efficiencies, cut costs and much more.

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Contingent Workforce: How to Integrate Your VMS Into Your IT Ecosystem (Part 2)

Contingent Workforce: How to Integrate Your VMS Into Your IT Ecosystem (Part 2)

In our last blog, titled ‘Contingent Workforce: How to Integrate Your VMS Into Your IT Ecosystem (Part 1)’, we covered just how important it is to integrate a VMS into your company’s IT ecosystem.

Now we know how vendor management system (VMS) integration can take your external workforce management and vendor relationship strategies to the next level, this blog will take a look at how to build a business case for VMS integration along with which systems you can integrate your VMS with.

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Contingent Workforce: How to Integrate Your VMS Into Your IT Ecosystem (Part 1)

Contingent Workforce: How to Integrate Your VMS Into Your IT Ecosystem (Part 1)

A vendor management system (VMS) is an essential element of any successful contingent workforce management program, helping with every aspect of your company’s “non-permanent” workforce - from candidate selection, requisition distribution, onboarding, vendor management, vendor performance analysis, compliance, time management, payments and much more.

The implementation of a VMS will bring your company a wide range of benefits, such as total workforce visibility, improved efficiencies, the ability to gain control of contingent spending, a significant reduction in costs and the automation of...

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