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Service & Quality

HCMWorks Service & Quality

Good service gets you ahead, but it's only sustained by quality and performance. 

HCMWorks is proud of the quality of service we offer.

With no hidden agendas or invisible fees, we are driven by creating and delivering the successful outcomes we promised and your company expects. Our objective is to provide nothing less than an exceptional experience from end-to-end.

At the core of HCMWorks’ MSP business are 2 words, which we do not take lightly, namely ‘Service Provider’. Providing quality service is that additional factor that makes HCMWorks stand out from the crowd.

HCMWorks’ success competing against larger global firms has been the result of its focus on the client. It's the expressed goal and ability to truly internalize a specific culture and approach to work. This has allowed for rapid program adoption through effective change management.

Our company culture puts the client first with a 'get it done' attitude. We carefully select, train and manage our people to internalize these values to the benefit of our client.

Good service gets you ahead, but it's only sustained by quality and performance. Time and time again, HCMWorks is proud to have grown its reputation as a firm who has delivered on its promises and engagements. The key factor is quality and we stand by it.

"I've been working for almost 10 years with the HCMWorks' team and I hope to continue for another 10 years.  Professional and passionate are few words that best describe this team. They offer excellent overall service and are always available for any inquiries. Their knowledge of the market makes them an asset for the business. I would not hesitate to recommend them."

National Senior Manager Staffing Office

“The HCMWorks team was the foundation in the implementation of a contingent workforce managed solution which extends from the hiring process to the payment of consultants.  For more than 5 years, our partnership with HCMWorks enables us to effectively meet our objectives in accessing a large talent pool, all while controlling our costs.” 

Vendor Management Client

"Having had HCMWorks and their team of professionals supporting our contract resources over the past four years has been a pleasure. HCM experts continue to provide solid and consistent resource management, procurement and administration and we appreciate the efforts that they successfully offer. Having them on our team is a huge asset!" 

Senior Manager, Data Centres

The HCMWorks Blog

What You Need to Know About MSPs and Vendor Management Technology

What You Need to Know About MSPs and Vendor Management Technology

 

The contingent space is changing significantly. It’s up to CEOs, CFOs, and CPOs to understand their evolving workforce in order to ensure that their companies achieve their unique workforce targets. 

Your on-demand, non-permanent workforce is a dynamic ecosystem - one that is subject to change and evolve at any moment. You must be prepared in order to ensure continued cost savings, efficiency, and productivity.

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Gig Economy: California Plans to Force Uber and Lyft to Reclassify Drivers as Employees

Gig Economy: California Plans to Force Uber and Lyft to Reclassify Drivers as Employees

The gig economy dispute continues in California, with attorneys for the US state planning on asking a judge to order Uber and Lyft to classify their drivers as employees rather than contractors, as reported by Reuters.  

In their filing on June 24, lawyers for California’s Attorney General, Xavier Becerra, asked a state judge in San Francisco to issue a preliminary injunction ordering the two ride-hailing companies to immediately classify their drivers as employees rather than independent contractors. The hearing is set for August 6. 

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What is Indirect Procurement and How Does it Relate to Contingent Workforce Management?

What is Indirect Procurement and How Does it Relate to Contingent Workforce Management?

Procurement’s importance as a key business process has increased significantly in recent years with the growing use of vendors, but do you sometimes neglect indirect procurement by focusing too much and on direct procurement?

Procurement is a complex business function, and often the source of woes for many companies. Revenue, cost and production are all direct results from the success (or failures) of your procurement strategy.

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