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Service & Quality

HCMWorks Service & Quality

Good service gets you ahead, but it's only sustained by quality and performance. 

HCMWorks is proud of the quality of service we offer.

With no hidden agendas or invisible fees, we are driven by creating and delivering the successful outcomes we promised and your company expects. Our objective is to provide nothing less than an exceptional experience from end-to-end.

At the core of HCMWorks’ MSP business are 2 words, which we do not take lightly, namely ‘Service Provider’. Providing quality service is that additional factor that makes HCMWorks stand out from the crowd.

HCMWorks’ success competing against larger global firms has been the result of its focus on the client. It's the expressed goal and ability to truly internalize a specific culture and approach to work. This has allowed for rapid program adoption through effective change management.

Our company culture puts the client first with a 'get it done' attitude. We carefully select, train and manage our people to internalize these values to the benefit of our client.

Good service gets you ahead, but it's only sustained by quality and performance. Time and time again, HCMWorks is proud to have grown its reputation as a firm who has delivered on its promises and engagements. The key factor is quality and we stand by it.

"I've been working for almost 10 years with the HCMWorks' team and I hope to continue for another 10 years.  Professional and passionate are few words that best describe this team. They offer excellent overall service and are always available for any inquiries. Their knowledge of the market makes them an asset for the business. I would not hesitate to recommend them."

National Senior Manager Staffing Office

“The HCMWorks team was the foundation in the implementation of a contingent workforce managed solution which extends from the hiring process to the payment of consultants.  For more than 5 years, our partnership with HCMWorks enables us to effectively meet our objectives in accessing a large talent pool, all while controlling our costs.” 

Vendor Management Client

"Having had HCMWorks and their team of professionals supporting our contract resources over the past four years has been a pleasure. HCM experts continue to provide solid and consistent resource management, procurement and administration and we appreciate the efforts that they successfully offer. Having them on our team is a huge asset!" 

Senior Manager, Data Centres

The HCMWorks Blog

4 Contingent Workforce Trends That Will Continue to Impact Your Company in 2020

4 Contingent Workforce Trends That Will Continue to Impact Your Company in 2020

Last year at HCMWorks we wrote an article about a study by The Economist that found the demand for contingent workers would skyrocket over the next five years, with more than 61 percent of top bosses expecting the use of contract labour to increase.

The report surveyed executive decision-makers at 210 US and UK companies with at least 2,000 employees, finding that contingent workers account for more than a fifth of the workforce at over half (58 percent) of those businesses. A figure set to grow over the coming years.

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Our Most Popular Contingent Workforce Insights in 2019

Our Most Popular Contingent Workforce Insights in 2019

The contingent workforce is always changing. Whether it’s the growing pool of workers, new methods of sourcing talent, changing workforce laws or optimizing your contingent workforce management program, there is always something new to learn and implement.

Making sure your organization stays on top of these changes is a crucial element of ensuring your contingent workforce is consistently optimized so that it can maximize results for your business.

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How to Improve Cost Management in Your Contingent Workforce Management Program

How to Improve Cost Management in Your Contingent Workforce Management Program

Organizations have significantly increased their use of contingent workers over the past decade, helping to compete with rising labour costs, improving access to top talent and adapt to rapidly changing market conditions.

In fact, new Ardent Partners research shows that 41.5 percent of the average enterprise’s total workforce is considered non-employee, which includes temporary workers, independent contractors, professional services, gig workers and freelancers.

> Read More