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Service & Quality

HCMWorks Service & Quality

Good service gets you ahead, but it's only sustained by quality and performance. 

HCMWorks is proud of the quality of service we offer.

With no hidden agendas or invisible fees, we are driven by creating and delivering the successful outcomes we promised and your company expects. Our objective is to provide nothing less than an exceptional experience from end-to-end.

At the core of HCMWorks’ MSP business are 2 words, which we do not take lightly, namely ‘Service Provider’. Providing quality service is that additional factor that makes HCMWorks stand out from the crowd.

HCMWorks’ success competing against larger global firms has been the result of its focus on the client. It's the expressed goal and ability to truly internalize a specific culture and approach to work. This has allowed for rapid program adoption through effective change management.

Our company culture puts the client first with a 'get it done' attitude. We carefully select, train and manage our people to internalize these values to the benefit of our client.

Good service gets you ahead, but it's only sustained by quality and performance. Time and time again, HCMWorks is proud to have grown its reputation as a firm who has delivered on its promises and engagements. The key factor is quality and we stand by it.

"I've been working for almost 10 years with the HCMWorks' team and I hope to continue for another 10 years.  Professional and passionate are few words that best describe this team. They offer excellent overall service and are always available for any inquiries. Their knowledge of the market makes them an asset for the business. I would not hesitate to recommend them."

National Senior Manager Staffing Office

“The HCMWorks team was the foundation in the implementation of a contingent workforce managed solution which extends from the hiring process to the payment of consultants.  For more than 5 years, our partnership with HCMWorks enables us to effectively meet our objectives in accessing a large talent pool, all while controlling our costs.” 

Vendor Management Client

"Having had HCMWorks and their team of professionals supporting our contract resources over the past four years has been a pleasure. HCM experts continue to provide solid and consistent resource management, procurement and administration and we appreciate the efforts that they successfully offer. Having them on our team is a huge asset!" 

Senior Manager, Data Centres

The HCMWorks Blog

Who is Responsible for the Contingent Workforce: HR or Procurement?

Who is Responsible for the Contingent Workforce: HR or Procurement?

For the past decade the gig economy - which is made up of contingent workers, such as freelancers, contractors, consultants and temporary workers - has been increasing rapidly. It’s now widely believed that as much as 30-40 per cent of the entire US workforce is working in contingent roles.

Traditionally, these contingent workers were perceived as lowly paid workers who filled, mostly, unskilled jobs. This is definitely not the case any longer, as highly-skilled workers are actively seeking out contingent work so they are free to work from where they want, at what time they want - all...

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4 Ways to Improve the Performance of Your Contingent Workforce

4 Ways to Improve the Performance of Your Contingent Workforce

With an estimated 30-40 percent of the US workforce now making up what we call the contingent workforce, large organizations must now shift their talent acquisition and workforce management strategies if they are to meet workforce targets.

These contingent workers, which are made up of freelancers, contractors, consultants and temporary workers, offer a wide range of benefits for your company, including:

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What is an MSP and how Will They Revolutionize Your Contingent Workforce Management Strategy?

What is an MSP and how Will They Revolutionize Your Contingent Workforce Management Strategy?

Today’s business landscape has changed dramatically from that of 10 years ago. Large organizations now rely on a broad pool of vendors to supply the assets they need if they are to continue to meet the demands of their clients and grow.

> Read More