All companies have unique processes for sourcing, on-boarding, scheduling, tracking, managing and paying their contract workers. Unfortunately, for most organizations, these processes are fragmented, sub-optimal and disjointed across many different departments, sometimes across a diverse global organization. This can lead to miscommunication, extra administrative effort, duplication, wasted time and a higher risk of error—especially when handled manually.
A well designed workforce management program can yield substantial opportunities and it starts with a thorough analysis of your current state and the subsequent design of a custom future state, to address your specific requirements. The outcome is the bringing together of your workers, processes, and data, in an integrated, automated process, which will significantly enhance your management efforts and cut costs in the process.
HCMWorks can help address this, be it by assessing your internal workforce management program and providing recommendations, or by helping you design and implement a new program. Our goal is to give you the added tools and external support to help you achieve your workforce management objectives.
We can help you optimize your contingent management processes in a number of ways.
“The HCMWorks team was the foundation in the implementation of a contingent workforce managed solution which extends from the hiring process to the payment of consultants. For more than 5 years, our partnership with HCMWorks enables us to effectively meet our objectives in accessing a large talent pool, all while controlling our costs.”
"Having had HCMWorks and their team of professionals supporting our contract resources over the past four years has been a pleasure. HCM experts continue to provide solid and consistent resource management, procurement and administration and we appreciate the efforts that they successfully offer. Having them on our team is a huge asset!"
"I've been working for almost 10 years with the HCMWorks' team and I hope to continue for another 10 years. Professional and passionate are few words that best describe this team. They offer excellent overall service and are always available for any inquiries. Their knowledge of the market makes them an asset for the business. I would not hesitate to recommend them."
As a first step, a Contingent Workforce Management Program should seek to eliminate or automate the cumbersome, manual, transactional and time-consuming administrative tasks that waste your managers’ time. These can be replaced by data, value-added insights and quality information for your managers to use and benefit from, for better decision making.
For example, a hiring manager, can easily evaluate the costs and productivity of his external workers with accurate, real-time performance data of other, similar contingent workers across the organization. This leads to the hiring manager understanding if he should renew a worker’s contract, or who would be best to hire for a new project. This can significantly increase productivity and reduce workforce costs.
For some, it appears to be a monumental task to overcome. Imagine that companies are currently managing their external/flexible workforce manually, through multiple clusters of decision makers and departmental layers such as payroll, human resources, business line managers and procurement. Because of that, many organizations cannot truly determine the effectiveness of their external workforce, practices, or processes.
By investing in your workforce management program, you can quickly improve quality, increase productivity and operational efficiency, and save time, all of which will lead to reduced costs. Having a flexible contingent workforce management program that allows you to store, monitor, compare, and assess workforce data can help you discover new best practices that can be adopted across your company for big savings.
Our clients often ask for our help to support them in optimizing these key processes:
This white paper dives deep into your contingent workforce ecosystem and uncovers three key areas to improve on. It offers valuable insights and actionable recommendations.
Gain control over the growing contingent workforce with these best in class risk management, talent acquisition, and cost control recommendations.
If you have read the first and second parts of our "Introduction to Managed Service Providers" series, you hopefully now have a good idea of what exactly an MSP is, how it can manage your contingent workforce and how your company will benefit from using its services.
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