Are managed service providers vendor neutral? Staffing companies are interested in temporary staffing needs rather than managed service programs. We have no problem with a corporation having a staffing company be the MSP, it’s not what we’d consider a Best Practice, but we have seen them work for companies who similarly want to just manage their temp labor. In a limited view of indirect expense management a staffing provided MSP can serve a need.
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November 17th, 2011 | Posted in Procurement Best Practices, What's in the Works? | No Comments »
Simple Supplier Feedback can be the difference to achieve excellence. A recent article in Canada’s Globe & Mail titled,Temp staffing agency seeks better feedback on workers’ performance, (link to Article) helps our clients and others to better understand the value proposition of the tools and programs MSP’s support and their value to our client’s which... Read the full article here
September 30th, 2011 | Posted in What's in the Works? | No Comments »
V2H Methodology with the right P2P technology can be a Grand Slam for any Procurement Organization. As seen in today’s PR news from HCM & Emptoris, Bell Canada continues to be a leader in progressing the better management of complex indirect services. This is a continuance in the position that the often overlooked opportunity to... Read the full article here
September 13th, 2011 | Posted in What's in the Works? | No Comments »
Procurement through Prayer Plug, Click & Pray… Over this summer I had the great opportunity to meet with half a dozen Fortune 500 procurement organizations to review their current and past strategies for indirect goods and services. As a rapidly emerging leader within indirect procurement strategies, HCMWorks continues to see our thought leadership grow in... Read the full article here
September 9th, 2011 | Posted in What's in the Works? | No Comments »
First in the Series of Videos Posted. Hear from Tim Houghton, former Procurement Executive with Baxter Healthcare, BellSouth & Bell Canada discuss 3 current challenges to all procurement organizations. Tim will share with our audiences about: Procurement Transformation Change Management – Executive Sponsorship Attacking Indirect Procurement, Where to Begin? Please visit HCMWorks Video Library to... Read the full article here
July 21st, 2011 | Posted in What's in the Works? | No Comments »
HCMWorks Announces Procurement Professional’s Video Library We are very excited to be releasing a comprehensive video series that will air on our website at www.hcmworks.com. Over the next few months we will begin to feature Fortune 500 Procurement Executives discussing their challenges, successes and best practices as they relate to indirect procurement. Besides on our... Read the full article here
July 14th, 2011 | Posted in What's in the Works? | No Comments »
Vendor Funded Model, Proof of Concept beyond Contingent Labor In late 1990’s/early 2000, as Y2K was upon us and the DotCom era of business was in full flight, several companies’ created technology platforms to automate the procure-to-pay process (P2P) for contingent labor. Firms like Beeline, White Amber and Chimes were the some of the early... Read the full article here
July 6th, 2011 | Posted in What's in the Works? | No Comments »
HCMWorks implemented Ariba's P2P services procurment platform in record time. Ariba customers can now explore indirect procurement in a meaningful and rapid way. HCMWorks has time and time again, continued to prove that a unified and consolidated program that captures all indirect services expenditures and complex categories is not only achievable, the results make it a compelling business case to accelerate the efforts. ... Read the full article here
June 28th, 2011 | Posted in What's in the Works? | 2 Comments »
HCMWorks implemented a contingent labor management system to save $5M in annual spending and generate $7M in tax revenue. Large North American companies can benefit greatly by strategically managing indirect procurement expenditures.... Read the full article here
June 23rd, 2011 | Posted in What's in the Works? | 3 Comments »
As any company begins to use temporary labor for the first time or strategically expand its usage, there are many “buyer beware moments” without careful contingent labour management. There are potential risks with the extended usage of temporary personnel in large numbers or independent contractors in regards to co-employment legal risk.... Read the full article here
June 6th, 2011 | Posted in What's in the Works? | No Comments »
Is Your Company “Emotionally Profitable”? by Ted Weyn, Managing Partner In a great meeting with a leading CPO for a non-profit organization today, HCMWorks delivered a question to the CPO; Is Your Company Emotionally Profitable? Of course he inquired, “What is Emotional Profitability”? Emotional Profitability goes beyond dollars and cents. It’s when the the buyer-supplier... Read the full article here
May 10th, 2011 | Posted in What's in the Works? | 1 Comment »
Contractor Misclassification Continues to be Seen as a Revenue Source For Governments Over the past 24 months we have seen continued to see increased efforts from the IRS Agents cracking down on industries and employers who are “misclassifying workers”. In last month’s CWS30 publication by Staffing Industry Analysts, they assembled a great article that brings... Read the full article here
March 15th, 2011 | Posted in What's in the Works? | 2 Comments »
Getting Further with Client Support…Talk to them, not at them. Hi, my name is Kim Forbes and I am one of the Transactional Support Managers here at HCM. I provide transactional support to a user base of 30,000 plus users. With a group this large, communication is key to manage the volumes, below is my... Read the full article here
February 18th, 2011 | Posted in What's in the Works? | No Comments »
“To Source as an Event or to Source Every Transaction?, that is the question” By Julia Fournier, Managing Partner I have been on the receiving end of this argument more than a few times lately. The question is, “is an RFP or a “request for purchase” always a best practice today?” In my view, the... Read the full article here
December 22nd, 2010 | Posted in Sourcing, What's in the Works? | 16 Comments »
Caught in the crossfire By Andrew Duffy, The Ottawa Citizen December 5, 2010 “This year, Canada’s Defense Department will spend $2.8 billion on professional services. With so much at stake, competition between private firms can be fierce. A recent court case offers a rare insider’s view of a project roiled by the clash between two... Read the full article here
December 7th, 2010 | Posted in What's in the Works? | No Comments »
We see passions run high at the slightest hint of change within an organizations indirect services categories. Read this post and share with your colleagues why you think this business dynamic is fraught with emotion.... Read the full article here
August 3rd, 2010 | Posted in What's in the Works? | 7 Comments »
Category Management, Domain vs. Sourcing Expertise by Ted Weyn, Managing Partner What is more valuable to a sourcing/procurement organization, Category Managers with strong sourcing expertise, or individuals with strong domain (direct experience and knowledge from the category/industry that they manage) expertise? As we continue to work with organizations in both procurement transformation and category management... Read the full article here
July 26th, 2010 | Posted in What's in the Works? | 12 Comments »
Our first blog on Managed Services Providers spurred such great dialogue we decided to continue the conversation by adding some more industry points to the dialogue and tried to keep it going...great stuff!... Read the full article here
July 12th, 2010 | Posted in What's in the Works? | 9 Comments »
Managed Services Provider…Should they own your vendor contracts or not? by Julia Fournier, HCMWorks, Managing Partner Managed Service Providers (MSP) have the responsibility in most instances for the overall performance of the supplier that they manage. It is important, when setting up a managed service program to lay the right foundation. Most importantly the foundation... Read the full article here
June 28th, 2010 | Posted in What's in the Works? | 11 Comments »
Many organizations we work with continue to struggle with indirect procurement, especially services, due to the lack of detailed spend data visibility.
The core elements of data required to make solid strategic decisions are often unavailable in typical ERP and Procurement Catalog type systems. However, we find the problem to be even more rudimentary than that: many of the companies we speak with tell us "We don't know what we don't know." In other words, they are uncertain which key business metrics need to be collected in order to make strong strategic procurement decisions that will materially impact savings and corporate goals.... Read the full article here
June 21st, 2010 | Posted in What's in the Works? | 2 Comments »
Biggest Obstacles to Procurement Transformation